Tesco shoppers slam 'farce' and ask supermarket 'what's the point'
by James Rodger, https://www.facebook.com/jamesrodgerjournalist · Birmingham LiveTesco shoppers have been left furious over online queues for Christmas delivery slots which are "harder to get than Oasis tickets". Tesco customers shoppers have flocked to social media to express their frustration, reporting that they have been waiting for hours to secure a slot.
One X user said: "How do @Tesco make such a farce out of booking a Xmas delivery slot? Been queuing since 6am. At 6:02 I logged on to Asda and had 23rd Dec slot checked out in a matter of minutes." A second shopper shared: "@Tesco Signed in just before 6am, in waiting room for 1 hour and 20 mins, get to your turn to shop, and nothing!
"Has now put me right back to the beginning of the queue. Whats the point in paying monthly Anytime Slots and no priority Xmas booking?" Another customer added: "Tesco I've had a delivery saver for over 13 years. For the past two years, I've been unable to get a Christmas delivery slot. It's like getting Beyonce tickets."
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Another added: "@Tesco Guess being unable to book a Christmas slot is common at the moment." Those who aren't signed up to a delivery or click and collect plan will be able to book a festive slot from 6am next Tuesday (November 12).
Tesco says there have been no technical issues in regards to the Christmas slots this year. If you've got an 'off-peak' delivery pass or no pass at all, you'll be able to book Christmas slots from 6am on Tuesday 12 November. An off-peak delivery pass costs £4.99 a month for six months or £3.99 a month for 12 months.
You can book your delivery or click & collect slot online. You can do so via Tesco.com or by using the Tesco Grocery and Clubcard app, which is free to download on Andriod and iOS. Christmas orders will be delivered or ready to collect up to and including 23 or 24 December. The exact date will depend on where in the country you live.