Meralco receives numerous recognitions for exemplifying sustained excellence
by BMPlus, https://www.facebook.com/, https://www.facebook.com/BusinessMirror/ · BusinessMirror- BMPlus
- October 10, 2024
- 7 minute read
In a testament to its commitment to excellence, the Manila Electric Company (Meralco) has recently been feted with numerous awards from various international prestigious organizations in recognition of its sustained brilliance in business performance, leadership, sustainability, innovation, and corporate social responsibility.
Under the leadership of Manuel V. Pangilinan, the distribution utility remains steadfast in its dedication to creating a lasting impact on its stakeholders through initiatives focused on customer centricity, digital transformation, public service, and social development.
This year, Meralco has been honored by esteemed bodies such as the International Business Awards (IBAs), the HR Excellence Awards, the Cloudera Data Impact Awards, and the Asia IoT Business Platform.
The power utility secured eight Stevie Awards – including one Gold, three Silvers, and four Bronzes, at this year’s IBAs, which is often referred to as the “Olympics for the workplace”.
Meralco First Vice President and Chief Sustainability Officer Raymond B. Ravelo, took home the Gold Stevie as Sustainability Hero of the Year in Asia, Australia, and New Zealand for the second year in a row.
Ravelo was commended for his strategic leadership in integrating sustainability into the utility’s operations through “Powering the Good Life”. The campaign, firmly based on the United Nations’ Sustainable Development Goals (UN SDGs) and characterized by a distinct focus on four pillars: Power, Planet, People, and Prosperity, secured the Silver award in the Sustainability Leadership category for Asia, Australia, and New Zealand.
“This recognition brings great pride to us in Meralco as it reflects our earnest commitment to sustainability. As we continue building a sustainable energy future, we will remain focused on elevating and evolving Meralco’s sustainability agenda to bring forth a brighter future for all,” Ravelo said.
Meanwhile, One Meralco Foundation (OMF) President Jeffrey O. Tarayao was bestowed with the Silver Stevie for Thought Leader of the Year, in acknowledgment of his visionary leadership of the distribution utility’s social development arm.
“These recognitions for Meralco’s CSR programs further strengthen our resolve to implement more initiatives that will enable marginalized communities to become more self-reliant,” Tarayao, who also serves as Meralco Chief Corporate Social Responsibility Officer, said.
OMF also received a Silver Stevie for Organization of the Year, acknowledging its efforts in driving electrification programs that foster inclusive development, particularly in remote and underprivileged communities in the Philippines.
In 2023, OMF achieved significant milestones in its electrification programs as it energized its 75,000th low-income household and 300th off-grid rural public school. OMF also surpassed the 2 million mark for trees planted under its One for Trees environmental program.
In addition, Meralco was honored with a Bronze Stevie for its entry titled “Nurturing a Vibrant Workforce: Meralco’s Approach to Engagement and Retention,” which showcased the company’s ongoing dedication to fostering a strong culture and employee engagement, ultimately contributing to long-term retention.
Meralco received the Achievement in Diversity and Inclusion Award for its “#Mbrace” program, designed to enhance female representation within the Meralco workforce. Another noteworthy achievement was the Bronze-winning entry “The 9th Meralco Luminaries: Brighter New World,” which celebrated the company’s external stakeholders who share the vision of a progressive Philippines alongside the distribution utility.
At this year’s Stevies, the company secured a Bronze win with their entry “Lighting the Way: How Meralco’s Customer Experience Dashboard (CXD) for Sales Analysis Helps Transform Insights into Action.” This entry highlights the innovative use of business intelligence solutions to meet customer needs.
The IBAs is a sough-after global recognition for companies and professionals which acknowledges their accomplishments and positive impact on the world. With over 3,600 nominations from 62 countries, this year’s awards were judged by more than 300 executives worldwide.
Digital transformation and customer centricity
Meralco’s exemplification of excellence is also reflected in its strong commitment to digital transformation, with the company being recognized in the recent Asia IoT Business Platform (AIBP) ASEAN Enterprise Innovation Award for its “Certified by Meralco (CBM) Platform” entry.
The power utility bested five other nominees in the general category, clinching the top spot with its pioneering entry, “Certified by Meralco (CBM) Platform: Uberization of the Meralco Service Application Experience.” This innovative solution is being hailed as a trailblazer in the Philippine electric utility industry, showcasing the power distributor’s cutting-edge workflow and standard-based solution.
“With Meralco’s drive for customer centricity and digital transformation, we continue to innovate by providing solutions such as the CBM platform. Our customers appreciate the convenience of a faster and more streamlined digital application process, cost transparency, and the assurance of reliable, high-quality service from certified service providers,” Meralco Senior Vice President and Chief Revenue Officer Ferdinand O. Geluz said. “Moreover, we achieved groundbreaking results not just for our customers, but for our contractors and frontliners as well.”
The company, through the Meralco Data Platform (MDP), was part of the 57 shortlisted finalists in the Data and AI category at the AIBP ASEAN Enterprise Innovation Award.
The MDP has played a pivotal role in centralizing data across the power utility’s operations, resulting in more accurate analytics, streamlined data-driven processes, and integrated business operations. The AIBP ASEAN Enterprise Innovation Award recognizes organizations that have embarked on projects to transform their business through digital adoption.
Moreover, Meralco emerged as the leader in the Leadership and Transformation category at the Cloudera 2024 Data Impact Awards.
The company’s digital transformation journey and expertise in deriving value from data were recognized, reflecting its commitment to creating meaningful changes that benefit millions of customers.
“From optimizing grid management to enhancing customer service, our data-driven initiatives are creating meaningful changes that benefit millions of customers,” Meralco First Vice President and Head, of Information, Communications, Technology and Transformation Rocky D. Bacani said.
Human resource management
Meralco’s outstanding achievements in human resource management were recently recognized at the HR Excellence Awards 2024, where the company secured two gold and two silver medals. This accolade highlights the company’s ongoing commitment to nurturing a diverse talent pool to fulfill its mission of providing sustainable power for all.
The awards underscore Meralco’s consistent excellence in recruiting and developing young professionals, fostering leadership capabilities, attracting top talent, and empowering women in the workplace.
Notably, Meralco clinched the Gold Award for Excellence in Graduate Recruitment and Development with its entry “Igniting the Spark of Young Professionals through the 2023 Meralco Cadetship and Internship Programs,” along with the “LUMENS Coaching Program for Leaders” under the Excellence in Leadership Development category.
The Meralco Cadetship and Internship program serves as a vital training ground for emerging professionals, while LUMENS equips high-performing employees with the necessary leadership skills to assume managerial roles.
Furthermore, Meralco was honored with the Silver Award for its initiatives “#BuildingABrilliantFuture with Meralco: Social Media Recruitment Marketing Tool” and “Empowering Women: Meralco’s 2023 Mbrace Program on Diversity and Inclusion in the Workplace,” in the categories of Excellence in Talent Acquisition and Excellence in Women Empowerment Strategy, respectively.
#BuildingABrilliantFuture serves as the social media campaign of Meralco’s Talent Resourcing and Recruitment Office, while #Mbrace represents the company’s comprehensive diversity and inclusion program.
These achievements underscore Meralco’s commitment to fostering a dynamic and inclusive work environment, further solidifying its position as a leader in human resource management.
Now on its third edition, the HR Excellence Awards 2024 Philippines celebrates organizations in the country that have showcased innovative approaches to employee management and human capital strategies.
The awards, encompassing 40 categories, underwent evaluation by a panel of esteemed HR leaders from diverse international companies.
Corporate governance
For upholding the highest standards of corporate governance, Meralco was also honored with a four-arrow recognition from the Institute of the Corporate Directors (ICD) during the esteemed Golden Arrow Awards.
The four-arrow accolade is the highest level of recognition granted by ICD to companies that attained a score of at least 110 points in the ASEAN Corporate Governance Scorecard (ACGS) assessment in 2023.
The recognition underscores Meralco’s unwavering commitment to adhering to the corporate governance code, rules, and regulations set forth by the Securities and Exchange Commission, the Philippine Stock Exchange, the Philippine Dealing and Exchange Corporation, and internationally endorsed corporate governance practices recommended by the ACGS.
The ACGS, developed by the ASEAN Capital Markets, serves as an evaluation tool to gauge the performance of publicly listed companies in the region. This assessment evaluates companies’ proficiency in stakeholder management, disclosure and transparency, board strategies, and shareholder rights. Meralco’s receipt of this esteemed recognition stands as a testament to the company’s resolute dedication to upholding the highest standards of corporate governance and maintaining a strong commitment to operating with integrity, fairness, and honesty to safeguard the interests of its shareholders and stakeholders.
Industry leader
At the forefront of Meralco’s day-to-day operations is Ronnie L. Aperocho, Executive Vice President and Chief Operating Officer of Meralco.
Recently hailed as Outstanding Electrical Engineer of the Year by the Professional Regulation Commission (PRC), Aperocho has been recognized as one of the country’s Outstanding Professionals of the Year for his exceptional contributions to the field of Electrical Engineering. This accolade acknowledges his strategic leadership at Meralco and his role as the Chairman of the Technical Committee of the Association of Electricity Supply Industry of East Asia and Western Pacific from 2022 to 2023.
The Outstanding Professional of the Year Award, the highest honor bestowed by the PRC, celebrates professionals who exhibit competence, integrity, and excellence in their respective fields.
As the largest distribution utility in the country, Meralco continues to lead in technological innovation, setting high standards for professional excellence and customer service, underpinned by decades of experience and expertise in the energy industry.
0 0 0 0 Share 0 Tweet 0 Pin it 0 Share 0 Author ProfileRelated Posts
BMPlus
Being business-savvy should be fun, attainable and A+. BMPlus is BusinessMirror's digital arm with practical tips & success stories for aspiring and thriving millennial entrepreneurs.
- BMPlushttps://businessmirror.com.ph/author/bmplus/3 Factors Millennials Consider in Choosing Their Residential Investments
- BMPlushttps://businessmirror.com.ph/author/bmplus/Pro-Tip: Dress Up for the Job You Want
- BMPlushttps://businessmirror.com.ph/author/bmplus/3 Things You Need to Know About Start-Up Exits
- BMPlushttps://businessmirror.com.ph/author/bmplus/5 Business Insights We Can Learn From Marian Rivera