Greggs 'bans' customers from doing one thing in store

A Greggs outlet in Croydon, South London, has taken a stand by declaring it will not serve customers who keep their headphones on while being served. The bakery chain's branch has put up a notice stating: "When in queue, remove your headphone/AirPods and come off phones or we may have to refuse service."

A staff member explained to The Sun, "We get more and more customers coming in who seem to be lost in another world. We try to be helpful and get everyone served quickly during busy times but it's impossible if customers can't hear a word you're saying. The sign is pretty blunt but we have no option."

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While a Greggs insider confirmed that this strict approach isn't company-wide policy, the brand itself hasn't officially commented, reports Birmingham Live.

Additionally, another employee vented online about the disrespectful behaviour they face from customers, stating: "Can people please stop talking on the phone when placing an order! It's rude to workers because we have to wait until you stop. I have got to the point where I will just ask what we are required to. I do not care if it interrupts your call, I am not going to wait for you to finish when there are people behind you. Stop doing it."