Travel warning over last train issued ahead of Manchester’s Christmas Markets

Rail passengers in Manchester have been warned of potentially “extremely busy” services over the festive period as the city’s Christmas markets open tomorrow, Friday, November 8. Thousands of visitors are expected to descend upon the city in the coming weeks with the markets running until Sunday, December 22.

Train operator CrossCountry has confirmed that “as much capacity will be provided as possible” but warned that travellers should plan ahead, especially during evenings when passenger numbers peak on services from Manchester Piccadilly. The firm has urged passengers to allow plenty of time to complete their journeys and to “avoid the last train home”.

As well as increased passenger numbers due to the markets, CrossCountry has warned that it has a no-tolerance approach to fare evasion, harassment of onboard colleagues and anti-social behaviour. The four weeks before Christmas 2023 saw Public Order Offences, including instances of anti-social behaviour on CrossCountry colleagues, increase by 14.3per cent on the previous year.

READ MORE: How to get to Manchester Christmas Markets 2024 by tram, bus, train and car

Steve Hopkinson, CrossCountry’s service delivery director, said: “We know the markets are very popular and mean busier trains. We don’t want to leave any customers on the platform and encourage anyone visiting the markets to plan ahead and not rely on finding a seat on the last train home.

“I’d remind passengers that our colleagues are working hard to get customers where they need to be. We have a zero-tolerance approach towards any anti-social behaviour directed at our employees and will work with the police to prosecute to the full extent of the law.”

Margaret Edge, Manchester Piccadilly’s station delivery manager, said: “Christmas is a special time at Manchester Piccadilly, and we love being a part of the festivities as people travel through the station to celebrate or do their Christmas shopping.

“However, our priority is to keep everyone safe. If you are not able to travel safely, you will not be welcome at the station. Disruptive and dangerous behaviour, after a few too many mulled wines, puts yourself, other passengers, and our colleagues at risk. Please, be considerate of others when travelling by train this Christmas. We have extra staff on hand this year to help keep you safely on the move.”

CrossCountry has also warned that engineering work over the festive period could mean changes to journeys later in the year. For more detail on journeys and to check before travelling, customers can use the CrossCountry app or visit the National Rail Enquiries website.

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