Actress Jessica Chastain slams JetBlue airline and divides the internet over $15 refund
'Sorry you're disappointed': The 47-year-old is upset over the airline's entertainment system not working on her six hour flight
by National Post Staff · National PostActress Jessica Chastain, known for her roles in films like Molly’s Game and Zero Dark Thirty, was upset with JetBlue airline after the entertainment system on her six-hour flight failed to work — so much so that she took to social media to post about it.
“Thank you JetBlue for your $15.00 credit,” the 47-year-old wrote, in a post this week that has since been deleted on X.
“My flight was $1,500 and the credit is 1/100 of the money I paid you. Strange that I paid that for your flight entertainment system that didn’t work for the duration of my 6hr flight, but I guess it was worth it for this $15 credit.”
The New York Post and Page Six published screenshots of the original post, where Chastain also included details showing the $15 credit from the airline.
The airline responded on Wednesday in a post on X to apologize.
“We’re sorry you’re disappointed, Jessica. Please send us a DM so we can look into this,” said a post by JetBlue.
Chastain replied to the airline with a screenshot of what appeared to be a conversation with a JetBlue agent online.
“I spent $1,500 on the flight and so did my husband,” wrote Chastain.
“There should be some flight credit or something since I have a TrueBlue account and have been a loyal customer.”