Jessica Chastain attends the Gucci Women's Spring Summer 2025 Fashion Show during Milan Fashion Week at Triennale di Milano on September 20, 2024 in Milan, Italy.Photo by Vittorio Zunino Celotto/Getty Images for Gucci

Actress Jessica Chastain slams JetBlue airline and divides the internet over $15 refund

'Sorry you're disappointed': The 47-year-old is upset over the airline's entertainment system not working on her six hour flight

by · National Post

Actress Jessica Chastain, known for her roles in films like Molly’s Game and Zero Dark Thirty, was upset with JetBlue airline after the entertainment system on her six-hour flight failed to work — so much so that she took to social media to post about it.

“Thank you JetBlue for your $15.00 credit,” the 47-year-old wrote, in a post this week that has since been deleted on X.

“My flight was $1,500 and the credit is 1/100 of the money I paid you. Strange that I paid that for your flight entertainment system that didn’t work for the duration of my 6hr flight, but I guess it was worth it for this $15 credit.”

The New York Post and Page Six published screenshots of the original post, where Chastain also included details showing the $15 credit from the airline.

The airline responded on Wednesday in a post on X to apologize.

“We’re sorry you’re disappointed, Jessica. Please send us a DM so we can look into this,” said a post by JetBlue.

Chastain replied to the airline with a screenshot of what appeared to be a conversation with a JetBlue agent online.

“I spent $1,500 on the flight and so did my husband,” wrote Chastain.

“There should be some flight credit or something since I have a TrueBlue account and have been a loyal customer.”