Older Samsung Galaxy phones are being bricked, but there might be a fix on the way

Owners of older Samsung Galaxy models have reported that a new update has caused their phones to start bootlooping

· TechRadar

News By Jamie Richards published 3 October 2024

The Samsung Galaxy S10 (Image credit: Future)

A new update has reportedly bricked older Samsung Galaxy models, according to reports from owners.

Samsung users on Reddit and X (formerly Twitter) have suggested that a recent update has caused the Galaxy S10, Galaxy Note 10, Galaxy S10e to begin bootlooping. Android Authority reports the Galaxy M51 may also be affected.

According to X user negativeonehero, a tech news aggregator who rejects the title “tipster”, the issue seems to be caused by an update to Samsung’s SmartThings smart-home connection service and is affecting phones running Android 12 or lower.

Thankfully, owners of Samsung’s newer phones – such as the Galaxy S24, S24 Plus, S24 Ultra, and any other units running newer versions of Android – seem to be in the clear.

A thread by user rthompsonv on the r/samsunggalaxy subreddit detailing the issues has garnered more than 300 responses in less than 24 hours – many of them corroborating complaints of a forced update and subsequent bricking.

“I work at a cell phone store and I’ve had 5+ people come in with S10s in boot loop today – we haven’t even been open for an hour yet,” replied user MightyJoeTYoung.

For those not familiar, bootlooping refers to an uncontrollable cycle of restarts. It’s a known symptom of data corruption, operating system failure, or hardware breakdown, so the worry from Samsung owners about this latest bug is more than understandable.

Get daily insight, inspiration and deals in your inbox

Sign up for breaking news, reviews, opinion, top tech deals, and more.

Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsors